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1. Click Show My PC bellow. You will be prompted to RUN or SAVE a small file. If posible save it to your desktop. If not you can click RUN.

  • Show My PC
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    2. You should see a screen that looks like this:

     

    3. Click on Show MY PC Now and it will generate a password to the right.

    That is the password you will need to give the technician so he will be able to connect to your computer.

     

    4. Just sit back and relax while technician fixes your computer.